New Metro Trains Pulled from Service Due to Technical Issues

New Metro Trains in Tyne and Wear have been temporarily taken out of service due to a software fault affecting their doors. This is reported by the railway transport news portal Railway Supply.

Details of the Issue with New Metro Trains

The problem involves a software issue with the door systems of the new trains. Although the exact nature of the fault remains unclear, it has grounded all five of the new trains currently in service.

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Nexus, the Metro operator, previously celebrated the arrival of the new fleet but now faces a setback. While investigations continue, they have described the suspension as a “temporary pause.”

Delays and Challenges with New Metro Trains

The new fleet of Metro trains, manufactured by Stadler in Switzerland, was meant to be fully operational by the end of 2023. However, delays in testing, driver training, and inflation-related issues have hindered the rollout.

Cathy Massarella, managing director of Nexus, commented on the complexities of introducing a new fleet, acknowledging that minor technical issues often arise during such transitions. She emphasized that the sophisticated diagnostic systems on the trains help quickly identify faults.

No Timeline for New Metro Trains’ Return to Service

At present, there is no timeline for when the New Metro Trains will be back in service. Massarella assured passengers that they are working to resolve the issue as quickly as possible.

Mayor Kim McGuinness has expressed frustration on behalf of passengers, requesting daily updates from both Nexus and Stadler regarding the progress of repairs.

Source, photo: www.bbc.com

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