Amtrak Restores Borealis Service After Addressing Corrosion Concerns

Amtrak Resumes Borealis Service After Temporary Suspension. This is reported by the railway transport news portal Railway Supply.

Amtrak has restored its Borealis service between St. Paul and Chicago after addressing passenger car corrosion. Routine inspections had revealed significant damage, prompting immediate action to ensure traveler safety.

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On Wednesday, Amtrak suspended Borealis service after detecting corrosion in several single-level Horizon railcars. During this period, the company arranged buses to transport affected passengers to their destinations.

Amtrak’s Response to Passenger Car Corrosion Issues

On Thursday, passengers booked for train 1340 continued using substitute bus services. However, train 1333 operated normally with newly assigned replacement cars for uninterrupted service.

By Friday, all Borealis trains resumed full service without additional bus transportation. Business Class passengers received refunds since the replacement bi-level cars lacked premium amenities.

Impact on Other Amtrak Services and Passenger Options

Corrosion was also detected in multiple cars used on Amtrak’s Hiawatha service connecting Milwaukee and Chicago. Because of this, buses temporarily replaced nearly half of the affected train routes.

Other Hiawatha trains continued operating with different passenger cars that were not impacted. Amtrak worked to minimize disruptions and maintain reliable travel options for its customers.

For inquiries, passengers were encouraged to visit Amtrak’s website, use its mobile app, or contact customer support. The company remains committed to transparent communication regarding all service adjustments.

The Borealis service, launched in May 2024, connects St. Paul Union Depot to Chicago’s Union Station. This route exceeded expectations, surpassing 100,000 riders within its first five months.

Each Borealis train typically carries approximately 300 passengers in both directions per trip. Growing demand highlights the route’s significance for regional travel across Minnesota, Wisconsin, and Illinois.

One-way fares for Borealis service from St. Paul to Chicago start at $41 per ticket. However, prices fluctuate based on demand, sometimes reaching as high as $179 during peak travel times.

Children aged two to twelve receive a fifty-percent discount on standard ticket prices. This pricing strategy aims to make rail travel accessible for families and budget-conscious passengers.

Source: www.kare11.com

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