PKP Intercity Launches e-IC 2.0: Enhanced Ticket Purchasing Convenience and New Features

PKP Intercity has introduced the updated e-IC 2.0 online ticketing system, now available for users, this is reported by the railway transport news portal Railway Supply.

Following successful testing, purchasing tickets has become significantly simpler and more convenient.

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The new system offers easy trip planning and search functions, factoring in cost, travel time, and special offers. Passengers can easily find available discounts and attractive deals.

The launch of e-IC 2.0 is a major development for PKP Intercity passengers. The updated system includes new functional and graphical features designed to streamline the ticket purchasing process.

Adapted to customer needs, the system provides innovative solutions for a more comfortable user experience.

Key Innovations of e-IC 2.0 by PKP Intercity:

– Starting from August, users can purchase and book season tickets online. The process has been simplified, eliminating the need to create an account on the website.

– Passengers transferring between stations within the Warsaw agglomeration now have the option to purchase tickets with transfers.

– The new e-IC 2.0 website is now available in English.

Key Features of the System:

– Search for connections in both directions.

– Customize parameters such as the number of passengers, age discounts, and amenities, including quiet zones or bicycle spaces.

– Special offers like “Family Ticket” and “Cheaper with Relatives” are highlighted.

– Find discounts, including legislative and commercial ones.

– Comprehensive view of trip costs, including all passengers and discounts.

– Automatic application of discounts when specific conditions are met.

– Easy view of seat availability, including standard and special seats.

– Option to check departure platforms and trip routes.

– Preview of purchase stages with the option to return to previous steps.

– Creation of purchase profiles and addition of tickets to a calendar.

– City search with all available connections offered.

Redirection from External Sources

Users coming from external search engines will be gradually redirected to the e-IC 2.0 website. This redirection will be available through Google Maps and other sources. The e-IC 2.0 system will run parallel to the current e-IC version, with a link to the new platform on intercity.pl.

Future Updates

The development of e-IC 2.0 will continue to enhance passenger comfort and satisfaction. Upcoming plans include expanding functionality to include ticket purchases for seating, sleeping, and sleeper cars on international routes through the online system.

The new e-IC 2.0 system reflects PKP Intercity’s commitment to providing convenience and modern service to its customers.

Photo: PKP Intercity

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