Vienna has launched the Öffi-Packerl project, where parcels are delivered not by couriers, but by tram passengers, helping to cut emissions and reduce pressure on the city’s infrastructure. This is reported by the railway transport news portal Railway Supply.

Vienna has launched the Öffi-Packerl project, where parcels are delivered not by couriers, but by tram passengers, helping to cut emissions and reduce pressure on the city’s infrastructure.
Photo: Wiener Linien

The initiative was launched by Wiener Linien with support from Austria’s Federal Ministry for Climate Action and Innovation. It focuses on sustainable urban logistics.

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From March 31 to the end of May 2025, 150 participants are testing the system on tram lines 25 and 26 in the northern part of Vienna. Solar-powered parcel lockers were installed at four stops.

Through the Öffi-Packerl mobile app, passengers enter their route and view available parcels. If the direction matches, the participant scans a QR code and picks up the item.

Parcels are limited in size: weight — up to 5 kg, length — up to 50 cm. After reaching the destination, the passenger deposits the parcel in the designated locker using another QR scan.

Öffi-Packerl — innovation built on public transport

The project builds on a 2021 study showing that 90% of respondents supported parcel delivery at tram stops. Around 65% said they were willing to help with transport.

This data helped developers choose the most effective routes and optimal locker locations across the city.

Öffi-Packerl backed by leading research and logistics partners

The project is developed by Fraunhofer Austria Research, the Vienna University of Technology, and Österreichische Post, with support from other partners committed to sustainable logistics.

If the trial proves successful, the passenger delivery model may expand to other areas of Vienna.

With this, Vienna aims to set a new standard for eco-friendly, flexible, and efficient urban delivery.

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