IRCTC has introduced the SwaRail mobile app to simplify train travel by offering ticket booking, tracking, and food ordering features for Android and iOS users across India. This is reported by the railway transport news portal Railway Supply.

Indian Railways has launched SwaRail SuperApp, a unified digital solution for ticket booking, train tracking, and railway services, enhancing user convenience with advanced security and AI-powered features.
Initially, only 1,000 users can download the SwaRail app for feedback. (Image Credit: Google Play Store)

IRCTC has launched a new digital platform, SwaRail, that allows users to book train tickets, track schedules, and access support services in one place. The app, developed by CRIS, is currently available in early access for Android and iOS devices.

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Passengers can log in using existing IRCTC credentials or sign up for a new account. Inside the app, they’ll find options to book reserved, unreserved, or platform tickets using the Journey Planner feature.

How to Book Train Tickets Through SwaRail?

To start, users input their departure and destination stations, travel date, class, and quota. After selecting a preferred train and coach, they enter traveler and contact details to proceed.

The ticket gets sent via email and SMS. Users can pay using UPI, credit or debit cards, net banking, or IRCTC’s R-Wallet. A convenience fee applies—$0.28 for UPI or $0.42 for other payment methods.

All booked and canceled tickets are saved under “My Bookings.” Travelers can view, email, or share these tickets and even download them as PDFs.

Top Features of the SwaRail App

SwaRail provides real-time train tracking, coach position info, and in-app food ordering. Travelers can raise complaints using the Rail Madad tool and request refunds directly in the app.

Profile settings allow users to manage personal info, change passwords, and top up the R-Wallet. The app also supports multiple Indian languages, improving accessibility for diverse users.

With SwaRail, IRCTC brings a user-centric and all-in-one travel platform that replaces fragmented services, streamlining the train travel experience across India.

Source: m.economictimes.com

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