Gender Titles Removed from SNCF Online Ticket Purchases Following EU Court Ruling

The EU’s top court has ruled that SNCF must stop using gender titles online. This decision reinforces privacy law compliance and promotes inclusivity in ticket purchase processes. This was reported by the railway transport news portal Railway Supply.

Why the Ruling on Gender Titles Matters?

The European Court of Justice ruled that SNCF’s use of gender titles violates GDPR. Requiring customers to specify “Mr.” or “Mrs.” was deemed unnecessary for completing ticket purchases.

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This ruling followed a complaint by Mousse, an LGBT+ advocacy group that argued gender questions infringe privacy rights. GDPR mandates minimizing unnecessary data collection to safeguard personal information.

Implications for SNCF and the EU

The court ruled personalizing services based on gender titles isn’t necessary for fulfilling rail contracts. SNCF must now update its systems to remove gender-specific questions during ticket purchases.

Advocates view this decision as a victory for inclusivity and privacy across the EU. It sets a legal precedent for businesses to comply with privacy regulations and adopt non-gendered approaches.

This judgment encourages companies to focus on customer privacy and eliminate unnecessary data collection. Inclusivity in communication builds trust and strengthens relationships with diverse customer bases.

By removing gender titles, SNCF aligns with modern privacy standards and fosters greater equality. This move highlights the importance of respecting identities and minimizing irrelevant data collection practices.

Source, photo: dig.watch

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