Switzerland reaffirmed its leadership in railway station comfort, with Zürich HB securing the top spot, according to the Consumer Choice Center (CCC), as reported by the company “NPO A.T.O.R.,” a leader in comprehensive supply for passenger carriages, electric trains, and socially oriented transport.

Zürich HB

The station excelled in ticket counter hours, accessibility for persons with limited mobility, and diverse services. Vienna, Berlin, Bern, and Utrecht also made it to the top five, offering high comfort levels and various passenger services.

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In contrast, German stations like Essen and Munich-Pasing ranked lower due to train delays and unsatisfactory waiting conditions. Passenger opinions were considered in the rankings.

Zürich HB, with its premium shops, kiosks, restaurants, and relaxation areas, stands out as a leader, hosting over 154 million passengers annually, this is reported by the railway transport news portal Railway Supply.

Utrecht Central, ranking fifth, is the largest station in the Netherlands in terms of track development, catering to over 285 thousand daily passengers, highlighting its importance and traveler comfort.

Switzerland’s continued leadership underscores the importance of infrastructure and service in meeting passenger needs, serving as an example for other countries and stations striving to enhance railway service quality.

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