Automated metro DLR to remain under KeolisAmey management with new contract

The automated metro DLR, an essential part of London’s transport network, will continue to be managed by KeolisAmey, this is reported by the railway transport news portal Railway Supply.

This follows the announcement of a new eight-year contract from Transport for London (TfL), set to start in April 2025. The partnership between Keolis and Amey has successfully managed the DLR since 2014, ensuring high service standards and reliability across its network.

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Enhancements for the Automated Metro

As the automated metro network expands, TfL and KeolisAmey plan to introduce 54 new trains. This will increase overall capacity by 50%, catering to the growing population in areas like the Isle of Dogs and the Royal Docks, where the DLR remains the primary mode of transport. Additionally, more frequent services will be rolled out, further reducing waiting times and improving efficiency for passengers.

KeolisAmey’s commitment to modernization includes leveraging artificial intelligence to enhance the passenger experience and ensure system safety. This approach will enable real-time monitoring of trains and infrastructure, ensuring the smooth operation of the network. The automated system also plays a significant role in reducing carbon emissions, aligning with TfL’s goal to improve air quality in London.

Focus on Passenger Experience and Sustainability

KeolisAmey aims to improve passenger services by ensuring that ticket machines, lifts, and escalators meet high-performance standards. Additionally, the automated metro will benefit from new safety initiatives, including better monitoring of fare evasion, which will help protect TfL’s revenue. These improvements are essential for the continued success of the DLR, which serves over 90 million passengers annually.

In the coming years, the DLR will remain a vital part of London’s transport infrastructure, offering sustainable and efficient transportation solutions for millions of passengers across the city. KeolisAmey’s leadership and innovative approach will ensure the DLR continues to meet the city’s evolving transportation needs.

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